Withdrawal Policy

§ Legal Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date on which you or a representative third party who is not the carrier, have taken possession of the goods.

To exercise your right of cancellation, you must notify us

haveltec GmbH, Potsdamer Straße 10, 14776 Brandenburg, Germany  E-Mail: support@ilockit.bike

by a clear statement (by letter or email) of your decision to withdraw from this contract. You can use the withdrawal form (§ 10 b), however, this is not mandatory.

In order to observe the revocation period it is sufficient for you to send the message about the right of withdrawal before the withdrawal deadline.

The right to withdrawal only applies to private customers. If the order was made as a company then no rights of withdrawal apply.

§ Effects of withdrawal

If you withdraw from this contract, we must refund you all payments that we have received from you, including delivery costs (with the exception of the additional costs arising from the fact that you have chosen a type of delivery other than that offered by us expensive type of standard delivery have) immediately at the latest within fourteen days from the date of receipt of your cancellation notice. For the repayment, we use the same method of payment that you used for the initial transaction, unless you explicitly agreed otherwise; in any case you will not be charged any fees for this repayment.

We may withhold the reimbursement until we have either received the returned goods or if evidence is supplied that you have returned the goods to us, whichever is earlier.

Immediately, at the latest within fourteen days from the day of your notification of withdrawal, you have to return the goods to us. The deadline is met if you submit the goods before the period of fourteen days.

You have to bear the direct shipping costs for the return of the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to ascertain the nature if the goods.

Standard Withdrawal Form

(If you want to cancel the contract, please fill out this form and send it back.)

haveltec GmbH, Potsdamer Straße 10, 14776 Brandenburg, Germany  E-Mail: support@ilockit.bike

Hereby give notice that (s) I / we (*) from my / us (*) concluded contract available via the purchase of the following products (*) / provision of the following services (*)

Appointed on (*) / received on (*)

Name of person / consumer (s)

Address of person / consumer (s)

Signature of / consumer (s) (with message on paper only)